Shipping Information

Shipping Information

We offer free standard shipping on all orders.

At, we know that fast, reliable shipment of your merchandise is important to you. Most orders are shipped out on the same business day that the order is placed and confirmed. Our weekday cut-off time is 2:30pm EST. After those cut-off times, you can expect your order to ship the next business day. For orders placed on weekends, holidays or after cutoff times, shipment will take place on the following business day. Shipment of oversized products may take an additional business day.

You will receive email confirmation(s) as your order ships. ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, freight forwarders, United States territories, or addresses outside the 50 United States and the District of Columbia. Click here for APO or FPO shipping instructions and restrictions.

Your shipment may deliver via one or more of the following logistics carriers: DHL SmartMail, FedEx, FedEx SmartPost, UPS, UPS SurePost & USPS.

  • FedEx is one of our primary shipping carriers. You can sign-up for FedEx Delivery Manager which will allow you to track your order and request other services.
  • Some shipments may use UPS. You can sign-up for UPS My Choice which will allow you to track your order and request other services.

For your protection and security, we do not allow address changes after an order has been accepted. 

As HyperX takes care of the fulfilment and shipping of products you purchase on the HyperX Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse.

If there are any issues with delivery, please contact HyperX Store Customer Service immediately to report and resolve. All claims must be made within 10 days of delivery or of the last scan of the package tracking. Claims received after this point may be denied by HyperX.

Please note that your order will be shipped from our parent company, HP, and some email notifications on your order may be from HP.